![]() ![]() ![]() Look through the fine print for data caps and bandwidth limits. We will update this page when we have more information. First, check which of AT&Ts plans you are subscribed to. We don’t have a mailing date yet for payments. Your payment amount depends on several factors, including how many people file claims. Step 1: Read Your Internet Contract - Know What Speed You Pay For Step 2: Do An Internet Speed Test Have you noticed these sorts of things when surfing: Very slow speeds while watching or. What was the deadline to apply for a refund? The ISP is trying to dissuade you from downloading or streaming certain content or from a certain source. Too many concurrent internet users are consuming more bandwidth than what is available. In addition, former customers who cashed a check from AT&T aren’t eligible. There could be several reasons for an ISP to throttle your bandwidth: Network congestion is too high. you didn’t already get a payment from AT&T in this matter.Ĭurrent AT&T customers aren’t eligible for a payment because they received a bill credit from AT&T in 2020.you experienced data throttling (slow data speeds).you had an unlimited data plan at some point between Octoand June 30, 2015 The capped speeds were much slower than the normal network speeds AT&T advertised and significantly impaired the ability of AT&T customers to access the.You may apply for a payment if you meet all these requirements: The FTC is no longer accepting claims.Īccording to the FTC’s lawsuit, AT&T unfairly reduced data speeds for customers with unlimited data plans, a practice known as “data throttling.” After customers used a certain amount of data in a billing cycle, they experienced data speeds so slow that many common activities like web browsing and video streaming were difficult or impossible. The initial claims deadline was May 18, 2023. More Information About the SettlementĪccording to the FTC’s lawsuit, AT&T unfairly reduced data speeds for customers with unlimited data plans, a practice known as “data throttling.” After customers used a certain amount of data in a billing cycle, they experienced data speeds so slow that many common activities like web browsing and video streaming were difficult or impossible. If you didn’t get a message about your claim, that means your claim is being reviewed and you don’t need to do anything right now. Related News Wireless Customers Who Were Subject to Data Throttling by AT&T Can Apply for a Payment from the FTC AT&T to Pay 60 Million to Resolve FTC. I filed a claim but didn’t get an email or letter. To update your claim, please visit /deficiency and upload the required documents. How do I respond if I get an email or letter about my claim? Legitimate emails about this settlement will come from AT&T Data Throttling Settlement Administrator . If you receive a Claim Deficiency Notification, you must provide additional documents by September 15, 2023. The administrator sent notices to people with incomplete claims. About the FTC Show/hide About the FTC menu items.News and Events Show/hide News and Events menu items.Advice and Guidance Show/hide Advice and Guidance menu items.Competition and Consumer Protection Guidance Documents.Enforcement Show/hide Enforcement menu items. ![]()
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